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FAQ

Connecting to our Wi-Fi is extremely quick and easy. You can connect to our Wi-Fi network by following these general instructions:

  • Scan for Wi-Fi networks on your device
  • Select BhubaneswarMe from the list of available Wi-Fi networks and follow your device's prompts to proceed with the connection
  • You will then be asked to register yourself for availing the connection
New User :

After connecting, you will be redirected to a registration page in which you will have to enter your mobile number and then click on the login button. Thereafter you will be redirected to a verification page where you have to enter a 4-digit PIN received through SMS on your registered mobile number. You can access the internet once your PIN gets verified.

Existing Users :

After connecting, you will be redirected to a registration page in which you will have to enter your mobile number and then click on the login button. If you have used Wi-Fi services previously on the same UE device with the same mobile number, then you will be allowed to access the internet.

Once the user pack expires, you will receive a notification and will also be promoted (with a message) to recharge further. In case you wish to recharge, click on the OK button, immediately after which you will be directed to another page providing a list of paid packs. Select the pack which you want to go with and get redirected to the payment gateway. Fill in your bank details and recharge online.

If you’re getting this message, then it means that you have entered the incorrect PIN of your mobile number.

For a particular user account, we are allowing maximum 3 devices. On exceeding, the user will get a MAC validation error. This means that you can browse in maximum 3 devices at a time and not more than that.

After logging in successfully, you will be redirected to an information page, wherein you will be provided with an option to check your plan and session details.

The Self-Care portal is a feedback system where you can raise your queries for network related issues as well as submit any kind of feedback. You can also see all the details of your Wi-Fi account.

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